Política de envío
Shipping Rates
We are pleased to offer free shipping on all orders, both within the United States and for international destinations.
Order Processing & Delivery Times
- Order Processing: We strive to process all orders within 1-5 business days of receiving them.
- Domestic Deliveries (United States): After your order is processed, please allow an additional 7-10 business days for delivery.
- International Deliveries: We dispatch international orders from our overseas warehouses. Once shipped, your order should arrive within 7-21 business days. The final delivery will be handled by your local postal service.
Shipping Carriers
We partner with reliable carriers such as USPS, FedEx, UPS, and DHL to ensure your order arrives safely and on time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to check the status of your shipment.
Customs, Duties, and Taxes
Customs fees, duties, and taxes are not included in your final checkout price and may be collected upon delivery, if applicable.
Delayed or Missing Packages
If your package is significantly delayed or hasn't arrived within the estimated delivery time, please contact us at support@morkstore.com. We will work with the carrier to resolve the issue as quickly as possible.
Damaged or Incorrect Items
If your order arrives damaged or contains the wrong item, please contact us within 7 days of receiving your package. To help us resolve the issue quickly, please provide your order number, a description of the problem, and a photo of the item if possible. We will arrange a replacement or issue a refund according to our Return and Refund Policy.
Contact Us
For any questions or concerns about your order or shipping, please contact us:
- Email: support@morkstore.com
- Phone: +13074435822
Thank you for shopping with us!